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What types of organizations does Blackbaud serve?

Blackbaud serves a variety of organizations, including nonprofit organizations, K-12 schools, higher education institutions, healthcare organizations, arts and cultural organizations, foundations, and companies.

What are some of the key products offered by Blackbaud?

Some of the key products offered by Blackbaud include Raiser’s Edge NXT for fundraising, Financial Edge NXT for nonprofit accounting, eTapestry for smaller organizations, and Altru for ticketing and membership management in the arts and cultural sector.

How does Blackbaud support fundraising efforts?

Blackbaud supports fundraising efforts through a variety of tools that facilitate peer-to-peer fundraising, donor and prospect data intelligence, and comprehensive online fundraising campaigns.

What is the Blackbaud Institute?

The Blackbaud Institute is a research and insights division that provides industry-leading research and analysis to help organizations improve their social impact strategies and understand sector trends.

How does Blackbaud ensure flexibility for its users?

Blackbaud ensures flexibility for its users by offering a flexible ecosystem that includes developer tools, low-code automations, and a robust partner network, allowing organizations to grow without outgrowing their technology.

Q: How often does Blackbaud experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Blackbaud outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.